The National Rural Electric Cooperative Association’s (NRECA) MultiSpeak® Specification is an industry-wide software standard that facilitates interoperability of diverse business and automation applications used in electric utilities. It has been developed and is maintained by the MultiSpeak Initiative and can be found at www.multispeak.org.
Integration facilitated by MultiSpeak makes it possible to provide more timely and more accurate customer service, improves business process efficiencies and reduces costs.
iVUE makes it easy to integrate other mission-critical third party vendor utility solutions for AMI, GIS, Staking, OMS and other solutions. NISC leads the industry in providing the most interfaces to other vendor solutions using the industry standard, MultiSpeak Web service integration.
MultiSpeak, an industry-wide software standard, can improve business process efficiencies and reduce costs by facilitating software communication with third party vendors.
Features include:
iVUE OMS supports the MultiSpeak 3.0 real-time web services interface to receive AMR outage detection notifications and when an outage is restored can ping the restored AMR meters to ensure power is restored at each meter.
Work Orders can be sent from the iVUE WO system to a third Party Staking system in real-time, and material assembly units can be received from Staking back to the WO system.
iVUE CIS supports the MultiSpeak 3.0 real-time web services interfaces:
Customer, meter and location data changes can be sent to AMR systems, and readings and network connectivity data can be received.
Customer, meter, location and transformer data can be sent to a third party GIS and location and transformer changes can be received.
Customer, meter, location and transformer data can be sent to Engineering Analysis Systems and Network Connectivity data (Sub, Feeder, Phase) changes can be received.
Customer, account balance, and connect/ disconnect data can be sent to a third party IVR Call Handling Systems and telephone number changes can be received.
Customer and connect/ disconnect data can be sent to a third party Outage Analysis System and telephone number changes can be received.
